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For owner‑operators and small shops (1–5 technicians)
A complete inbound capture and response system designed to ensure no opportunity is missed — even when your team is busy.
What's Included:
Missed‑call recovery (instant follow‑up)
Website, chat, or form intake
Automated follow‑up sequences
Lead routing and notifications
Pipeline visibility
Weekly performance summary
Primary outcome:
Every inbound inquiry is captured and tracked.
For growing teams with higher call volume (6–15 technicians)
Expanded inbound management designed for teams where calls, messages, and handoffs involve multiple people.
What's Included:
Everything in Essential Coverage
Multi‑person routing
After‑hours and escalation rules
Appointment booking or callback flows
Monthly tuning and optimization
Priority monitoring and support
Primary outcome:
Consistent inbound handling across people and shifts.
For established or multi‑team operations (16–30+ technicians)
Comprehensive revenue‑capture coverage for high‑volume or operationally complex service businesses.
What's Included:
Everything in Expanded Coverage
Advanced routing (service type, service area, on‑call)
Estimate and quote follow‑up automation
Reactivation and win‑back sequences
Weekly performance review
Primary outcome:
inbound demand becomes a managed system, not manual work.
The 14‑Day Pilot is a paid implementation phase. It includes system setup, live operation using real inbound inquiries, monitoring, and a results review before moving into monthly coverage.
Coverage levels are based on inbound volume and operational complexity — such as call volume, handoffs, routing logic, and follow‑up requirements — not software seats or licenses.
Monthly pricing includes system management and coverage. Usage‑based fees (such as call minutes or message volume) may apply depending on volume and are outlined in the Statement of Work.
It answers inbound calls immediately, qualifies the caller, and either routes the call, schedules a callback, or books an appointment based on your rules.
No.
After the pilot, services continue month‑to‑month under a Statement of Work. Coverage levels can be adjusted as your business changes.
Yes.
Coverage can be increased or adjusted at any time by updating the Statement of Work to reflect your current needs.
No.
The AI Receptionist is an optional add‑on available with any coverage level and can be added when it makes sense for your operation.