Simple, predictable pricing — built around coverage.

All services start with a short pilot. After the pilot, coverage is adjusted based on inbound volume and operational complexity — not software seats or licenses.

Services are delivered under a Master Services Agreement (MSA). Scope, fees, and terms are defined in the Statement of Work (SOW).

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Frequently Asked Questions

Is the 14‑Day Pilot free or paid?

The 14‑Day Pilot is a paid implementation phase. It includes system setup, live operation using real inbound inquiries, monitoring, and a results review before moving into monthly coverage.

What determines which coverage level we need?

Coverage levels are based on inbound volume and operational complexity — such as call volume, handoffs, routing logic, and follow‑up requirements — not software seats or licenses.

Are usage fees included?

Monthly pricing includes system management and coverage. Usage‑based fees (such as call minutes or message volume) may apply depending on volume and are outlined in the Statement of Work.

What does the AI Receptionist actually do?

It answers inbound calls immediately, qualifies the caller, and either routes the call, schedules a callback, or books an appointment based on your rules.

Is there a long‑term contract?

No.
After the pilot, services continue month‑to‑month under a Statement of Work. Coverage levels can be adjusted as your business changes.

Can we change coverage later?

Yes.
Coverage can be increased or adjusted at any time by updating the Statement of Work to reflect your current needs.

Is the AI Receptionist included in every plan?

No.
The AI Receptionist is an optional add‑on available with any coverage level and can be added when it makes sense for your operation.